Return and Refund Policy
Hair Loving Online Returns And Cancellation Policies And Procedures
Date of Last Update: 10th January 2022
Thanks for shopping at Hair Loving.
If you are not entirely satisfied with your purchase, we’re here to help. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a 28 days, depending on your card issuer’s policies.
Your Rights If There Is A Problem With A Product.
In addition to the rights described above (and in accordance with your rights under the Consumer Rights Act 2015), if the goods you receive are damaged or faulty, or not what you originally ordered please notify us as soon as possible to ensure prompt resolution. CONTACT US
Please provide the order number and keep the box, packing materials, including packing note and all items received, for inspection.
Can’t find the information you are looking for? Email Us at [email protected]